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Coastline Pat Testing Privacy Policy

 

Our contact details

Name: Coastline Pat Testing – Ricky Lawrence

Address: Newquay, Cornwall

Phone Number: 07522855212

E-mail: lawrencecoastlinepat@gmail.com or  www.lawrencecoastlinep.wixsite.com/pattest

 

The type of personal information we collect

We currently collect and process the following information:

  • Name

  • Address

  • Telephone Number/mobile

  • Email Address

 

 

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To book Pat Testing appointments

  • To be able to send invoices for payment

  • To provide an annual reminder

 

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

  • Where applicable from Property Management Companies looking after your holiday home.

  • Website contact form

  • Email from initial enquiries

  • Facebook from messaging

 

 

 

We use the information that you have given us in order to book appointments, provide quotations and invoices, annual reminder emails.

 

We may share this information with any Property Management Companies you are connected to for managing your holiday home.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Ricky Lawrence, Coastline Pat Testing, lawrencecoastlinepat@gmail.com or 07522855212

(b) We have a contractual obligation.

(c) We have a legal obligation.

(e) We need it to perform a public task.

 

 

How we store your personal information

 

Your information is securely stored in a locked filing cabinet in the office. All electronic information is securely stored via password protected computer, followed by password protected cloud-based storage.

 

We keep all client records (containing personal data such as Name, address, email and telephone number) for 7 years from end of tax year/ accounting period (as recommended by Information Commissioners Office ICO) We will then dispose this information by confidential waste disposal.

 

All HMRC records will be kept for at least 5 years after the 31st January submission deadline of the relevant tax year (as recommended by HMRC), then dispose of this information by confidential waste disposal.

 

 

Your data protection rights

 

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at lawrencecoastlinepat@gmail.com , 07522855212, if you wish to make a request.

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at lawrencecoastlinepat@gmail.com

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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